1. About these terms
These terms govern your use of the website jarcomacclesfield.co.uk (“the Website”).
By accessing or using the Website, you agree to these terms. If you do not agree to them, you should not use the Website.
These terms apply only to your use of the Website. They do not govern any property management, Right to Manage support or other professional services provided by us. Any such services will be subject to a separate written agreement.
2. About us
The Website is operated by:
JARCO Macclesfield Ltd
Company number: 17095848
Registered in: England and Wales
Registered office: Unit 1C South Park Court, Hobson Street, Macclesfield, England, SK11 8BS
You can contact us using:
Telephone: 01625 917 410
Email: retirement@jarcomacclesfield.co.uk
In these terms, “JARCO”, “we”, “us” and “our” mean JARCO Macclesfield Ltd.
3. Purpose of the Website
The Website provides general information about JARCO, retirement development management, residential property management and Right to Manage support.
The information on the Website is provided for general information only. It is not intended to amount to legal, financial, surveying, fire-safety, property-management or other professional advice on which you should rely.
You should obtain appropriate professional advice before taking, or refraining from taking, action based on information found on the Website.
4. Enquiries and the contact form
The Website allows you to submit an enquiry through our contact form.
Submitting an enquiry:
does not place an order;
does not create a contract between you and JARCO;
does not appoint JARCO as a managing agent;
does not oblige JARCO to provide services;
does not constitute acceptance of any proposal or instruction; and
does not guarantee that JARCO will be able to act for you or your development.
Any services that we agree to provide will be confirmed separately and may be subject to a written proposal, management agreement, letter of appointment or other contractual documentation.
We may decide not to respond to, or act upon, an enquiry where it is incomplete, unlawful, abusive, outside our service area or unrelated to the services we provide.
5. Existing clients and formal notices
The Website and its contact form should not be used to serve:
legal notices;
notices required under a lease;
notices under a management agreement;
notices relating to legal proceedings;
formal complaints;
instructions involving a deadline; or
notices concerning the health, safety or security of residents or property.
Existing clients, leaseholders, residents, contractors and development representatives should use the contact details and procedures supplied specifically for their development.
A message submitted through the Website will not be treated as formally received unless we separately confirm its receipt.
6. Emergencies
The Website and contact form are not emergency-reporting services and should not be relied upon where an immediate response is required.
In an emergency involving a risk to life, serious injury, fire or crime, contact the appropriate emergency service.
Where an urgent issue relates to a development managed by JARCO, use the emergency or out-of-hours contact arrangements supplied for that development.
7. Accuracy of information
We take reasonable care when preparing and maintaining the Website. However, we do not guarantee that its content is complete, accurate, current or suitable for your particular circumstances.
Property management requirements, legislation, professional guidance and Right to Manage procedures may change. Information on the Website may therefore become outdated.
Descriptions of our experience, service areas and services are general summaries only. The precise services available to a development will depend on its location, requirements, lease, management structure and any agreement reached with us.
8. Availability of the Website
We do not guarantee that the Website, or any part of it, will always be available or uninterrupted.
We may suspend, withdraw, restrict or change all or part of the Website without notice. This may occur for maintenance, security, technical, operational or commercial reasons.
We will not be responsible if the Website is temporarily unavailable.
9. Acceptable use
You must use the Website only for lawful purposes.
You must not:
use the Website fraudulently or unlawfully;
submit information that is false, misleading, threatening, abusive, defamatory or discriminatory;
impersonate another person or misrepresent your authority to act for a person, company or development;
attempt to gain unauthorised access to the Website, its server or any connected system;
introduce viruses, malicious code or other harmful material;
interfere with the operation or security of the Website;
use automated systems to extract, scrape or reproduce Website content without our permission;
submit advertising, spam or unsolicited promotional material; or
use the Website in a way that infringes another person’s rights.
We may restrict or block access where we reasonably believe these terms have been breached.
10. Information submitted by you
You are responsible for ensuring that information submitted through the Website is accurate and that you are entitled to provide it.
You should not submit unnecessary confidential, financial, medical or other sensitive information through the general contact form.
Where you provide information about another person, you must have a lawful reason and appropriate authority to do so.
Our handling of personal information is explained in our Privacy Policy.
11. Intellectual property
Unless otherwise stated, JARCO owns or is licensed to use the intellectual property rights in the Website and its content, including its text, design, graphics, branding, logos and original photographs.
You may view the Website and print or download reasonable extracts for your personal use or internal business reference.
You must not reproduce, modify, republish, distribute, sell, license or commercially exploit Website content without our prior written permission.
You must not remove any copyright, trade mark or ownership notice from Website content.
12. Links and third-party services
The Website may contain links to, or content provided by, third-party websites and services, including mapping services.
These links are provided for convenience and information only. We do not control third-party websites and are not responsible for their availability, content, accuracy, security or privacy practices.
The inclusion of a link does not mean that we approve, recommend or endorse the third party concerned.
Your use of a third-party website or service will be subject to that provider’s own terms and policies.
13. Linking to the Website
You may link to the Website in a fair and lawful way, provided that doing so does not damage our reputation or suggest an association, approval or endorsement where none exists.
You must not frame the Website within another website or link to it from a website containing unlawful, misleading, abusive or inappropriate material.
We may withdraw permission to link to the Website at any time.
14. Website security
We take reasonable measures to protect the Website, but we do not guarantee that it will be secure or free from viruses, malware or other harmful material.
You are responsible for configuring your device, software and internet connection securely and for using appropriate virus protection.
You must not knowingly introduce harmful or malicious material to the Website.
15. Our responsibility to you
Nothing in these terms excludes or limits liability where it would be unlawful to do so. This includes liability for:
death or personal injury caused by negligence;
fraud or fraudulent misrepresentation; or
any other liability that cannot legally be excluded or restricted.
If you are using the Website as a consumer, we are responsible for losses that are a foreseeable result of our breach of these terms or our failure to use reasonable care and skill. We are not responsible for losses that are not foreseeable.
We are not responsible for business losses suffered by a consumer, including loss of profit, revenue, business, opportunity, anticipated savings or goodwill.
If you are using the Website for business purposes, to the fullest extent permitted by law:
the Website and its content are provided without warranties, representations or conditions that are not expressly stated in these terms;
we are not liable for any indirect or consequential loss;
we are not liable for loss of profit, revenue, business, contracts, anticipated savings, data, reputation or goodwill; and
we are not liable for decisions made in reliance on general information published on the Website.
Nothing on the Website alters any separate contractual duties that we owe under a written management agreement or other agreement entered into with you.
16. Privacy and cookies
Our collection and use of personal information submitted through the Website is governed by our Privacy Policy.
The Website may also use cookies or similar technologies. Further information should be provided in our Privacy Policy or Cookie Policy, where applicable.
17. Changes to the Website and these terms
We may update the Website and these terms from time to time.
The date at the beginning of these terms shows when they were last updated. Changes will apply from the date the revised terms are published on the Website.
You should review these terms periodically.
18. Severability
If any provision of these terms is found to be unlawful, invalid or unenforceable, that provision will be treated as removed to the minimum extent necessary.
The remaining provisions will continue in effect.
19. No waiver
If we do not immediately enforce a provision of these terms, this does not mean that we have waived our right to enforce it later.
20. Governing law and jurisdiction
These terms and any dispute arising from them are governed by the laws of England and Wales.
If you are a consumer resident in another part of the United Kingdom, you may also be entitled to bring proceedings in the courts of the part of the United Kingdom in which you live.
If you are using the Website for business purposes, the courts of England and Wales will have exclusive jurisdiction.
21. Contacting us
Questions about these Website Terms of Use can be sent to:
JARCO Macclesfield Ltd
Unit 1C South Park Court
Hobson Street
Macclesfield
SK11 8BS
Telephone: 01625 917 410
Email: retirement@jarcomacclesfield.co.uk